Contact Us
Get in Touch with Ambixy
We're here to help! Whether you have a question about your order, need product recommendations, or simply want to share feedback, the Ambixy team is ready to assist you. We value every customer and strive to provide prompt, helpful support for all your inquiries.
Contact Information
Reach out to us using any of the following methods, and we'll get back to you as quickly as possible:
content@ambixy.shop
Email is often the fastest way to reach us with detailed questions or concerns. We typically respond to all emails within one business day during our regular business hours.
Phone
(305) 286-4868
Prefer to speak with someone directly? Give us a call during business hours and one of our customer service representatives will be happy to assist you.
Mailing Address
Ambixy
202 E Kansas Ave
Ulysses, KS 67880
United States
Business Hours
Our customer service team is available:
- Monday through Friday: 9:00 AM – 5:00 PM Central Time
- Saturday and Sunday: Closed
Messages received outside of business hours will be answered on the next business day. We appreciate your patience and look forward to assisting you.
Response Time
We understand that timely communication matters. Our goal is to respond to all customer inquiries within one business day. During peak periods or holidays, response times may be slightly longer, but rest assured we read every message and will get back to you as soon as possible.
Order, Shipping & Returns Inquiries
Order Status and Tracking
If you have questions about your order status, delivery timeline, or tracking information, please contact us at content@ambixy.shop or call (305) 286-4868. Be sure to include your order number to help us assist you more quickly. Orders typically arrive within 3-5 working days from the date of shipment, and we offer free shipping within the United States on all orders.
Shipping Questions
All orders ship free within the United States. If you have questions about your delivery address, delivery timeframes, or shipping methods, our team is ready to help. Please reach out using the contact information above, and we'll provide you with the details you need.
Returns and Exchanges
Ambixy offers a 30-day return window on eligible items. If you need to initiate a return, have questions about our return policy, or need assistance with an exchange, please contact our customer service team. We'll guide you through the process and ensure your return is handled smoothly. For complete details on return eligibility, conditions, and procedures, please visit our Returns & Refunds page.
Feedback and Suggestions
Your feedback helps us improve. Whether you want to share a compliment, offer a suggestion, or let us know about an issue, we genuinely appreciate hearing from you. Customer satisfaction is at the heart of everything we do at Ambixy, and your input helps us serve you better.
We're Here for You
At Ambixy, we believe great customer service is just as important as great products. No matter how you choose to reach us—by email, phone, or mail—you can expect friendly, professional support from our team. Thank you for choosing Ambixy, and we look forward to hearing from you soon.